We want to make sure you are comfortable dealing with us.

If you would still like further clarifications about our services or counselors. Please feel free to write us directly at ask@madamfelicia.org or give us a call.

General Questions

Madam Felicia is the largest online counseling platform Nigeria. We change the way people get help with facing life’s challenges by providing convenient, discreet and affordable access to a licensed therapist. Madam Felicia makes professional counseling available anytime, anywhere, through a computer, tablet or smartphone
Counselors on Madam Felicia are licensed, trained, experienced, and accredited psychologists (PhD / PsyD), marriage and family therapists (LMFT), clinical social workers (LCSW / LMSW), or licensed professional counselors (LPC).  about the counselors.
You can get counseling in four ways:

  • Exchanging messages with your counselor
  • Chatting live with your counselor
  • Speaking over the phone with your counselor
  • Video conferencing with your counselor

You can use different ways at different times as you wish, based on your needs, availability, and convenience. All these four methods are included in your membership with no additional charges and regardless of how many messages you send or how many live sessions you have.